Services Overview

We work with organizations seeking high quality, sustainable solutions to the changing demands of the global marketplace. Our consulting and coaching process includes research tools grounded in academic rigor, providing solutions that are practical, relevant, transferrable, measurable and, most importantly, sustainable.

Our areas of expertise

1. Building Capacity for Constructive Cultures

• Determine current and ideal culture profiles
• Engage individuals and organizations in whole-systems thinking
• Design learning opportunities to address culture needs (team, leadership, systems thinking, coaching culture)

Where We've Done It Before:

• Established direction and processes for a Credit Union's culture change initiative, then successfully implemented that initiative.
• Co-created leadership development strategies for global Medical Diagnostics company and several small Banks. The goal: to support a systems approach to developing leaders.
• Created leadership competency models for a global Medical Diagnostics company and a Credit Union to support the ongoing deep development of leadership capacity.
• Facilitated management and executive teams within the Hospitality industry. The goal: to determine vision, values and 'next step' strategies.

2. Developing Extraordinary Leaders

• Be the architects for sustainable transformative leadership capabilities at all levels of organizations

Where We've Done It Before:

• Designed and delivered a multitude of competency-based transformational leadership learning programs aimed at creating a culture of coaching within a variety of industries.
• Implemented a 360 feedback process for Banking industry to develop and support learning leaders.
• Provided leadership capacity coaching to individuals and groups, from executives to front-line employees. Industries included: Health Care, Education, Higher Education, Provincial Governments, Banking, Pharmaceuticals, Medical Diagnostics, Environmental, and Independent Business.

3. Harmonizing and Implementing Go-Forward Strategies

• Provide solutions to leadership and work-life integration challenges

Where We've Done It Before:

• Developed and delivered work-life strategy sessions for global Pharmaceutical company. The goal: to make work-life integration a key business objective.
• Created, delivered, measured and provided coaching accountability support for work-life learning programs for a Credit Union and global Pharmaceutical company. The goals: to increase engagement, decrease turnover and reduce stress-related absenteeism.
• Co-created and managed a corporate parent education program as a source of employee learning and development in the Banking industry. The objectives: to ensure employee retention, reduce employee stress at home, minimize absenteeism due to family conflicts, and create a community of parents learning as a team.
• Provided individual and group coaching to Provincial Government, Education, Banking, and Pharmaceutical sectors. The goals: to reduce stress and increase psychological well-being through work-life integration and balance strategies.

The Process: our blueprint for success!

What follows is a step by step diagram of our consulting process:

first we implement...then we step back and evaluate

Generally speaking, our performance metrics focus on:

• Organizational performance
• Employee performance and leadership effectiveness
• Employee engagement & retention
• Measures linked to work-life integration